Privacy Policy

Collection

Information Lantern & Lore may collect

Information provided directly

Lantern & Lore may collect personal information that you choose to provide when you make a reservation, send an enquiry, ask about a private function or event, or otherwise contact the venue. Depending on your request, this may include your name, contact details, booking or enquiry details, and information you include in a message. These examples are not exhaustive: the information handled will depend on what you voluntarily provide and what is reasonably relevant to your dining, event or hospitality request.

Your name and preferred contact details.
Details connected with a reservation, event or private-function enquiry.
Information you choose to share in a question, request or message.

Website and usage information

When you visit our website, we may receive limited technical and usage information needed to operate, protect and improve it. Where applicable, this can include information about your browser, device, pages visited and how you interact with website content. We use cautious, practical handling of this information to help keep the site working as intended and understand where content may need attention. For further information about cookies and related technologies, please refer to our Cookie Policy.

Service-related enquiries

You may also share information while asking about dining reservations, shared dining, cocktails or local wine enquiries, event arrangements, or Offline Poker Nights, Poker Tables, the Card Lounge, Card Room or Private Poker Room. Information supplied in these situations is handled as an enquiry or booking-related communication, so we can understand and respond to the request. Offline Poker sessions are in-person, cash-free entertainment using playing chips only, without wagering or cash prizes.

We do not describe these hospitality enquiries as betting, account, deposit, withdrawal or financial gaming interactions.

Use

How information may be used

Responding to hospitality requests

We may use personal information to respond to your enquiry, manage a reservation, and communicate about dining, event or private-function arrangements you have asked us to consider. Lantern & Lore’s offering includes contemporary Australian cuisine, handcrafted cocktails, local wines, shared dining and premium offline poker experiences, so the details needed can vary with the request. Where relevant, information may help us confirm a request, seek clarification, or follow up about the hospitality arrangement you have initiated.

Responding to restaurant, event and private-function enquiries.
Managing or following up on a requested reservation.
Coordinating information requested about a venue experience.

Operating and improving the website

We may use information to operate, maintain, protect and improve the website and the visitor experience it supports. The website is designed to help people explore the restaurant and its offerings, understand the social poker experience, discover events and private functions, view the venue and submit a reservation. General use of technical information may assist with troubleshooting, protecting the site and improving the clarity or usefulness of site content.

We do not rely on this policy to make claims about particular advertising, profiling or automated decision-making systems.

Supporting Offline Poker enquiries

Information related to Social Poker or Poker Dining Experience enquiries may be used to arrange or respond to requested information about Offline Poker Nights, Live Poker Evenings, Poker Tables, the Card Lounge, Card Room or Poker Lounge. The purpose is hospitality communication and experience coordination for an in-person venue activity, not the management of stakes, winnings, transactions or player accounts.

Offline Poker at Lantern & Lore is in-person, cash-free entertainment using playing chips only. There is no wagering and no cash prizes.

Sharing

When information may be shared

Lantern & Lore may share personal information where reasonably necessary to operate the website, respond to a request, arrange a reservation or event, or comply with applicable requirements. Depending on the circumstances, this may involve service providers that assist with website operation or requested hospitality services. We aim to keep any handling connected to the purpose for which the information is needed and do not present this list as a statement of specific supplier relationships.

To help operate or protect the website.
To assist with a reservation, event or other requested hospitality service.
Where disclosure is required or permitted by applicable requirements.

Offline Poker context

Lantern & Lore does not use visitor information to facilitate wagering or cash prizes through its in-person poker activities. The Card Lounge, Card Room and Private Poker Room are venue contexts for social hospitality experiences. Playing chips are used during social games only, and Offline Poker experiences remain cash-free entertainment with no wagering and no cash prizes.

Legal and protective disclosures

We may disclose information where required or permitted by applicable law in Australia, or where reasonably necessary to protect the website, Lantern & Lore or others. This may include responding to lawful requirements or addressing misuse, security concerns or other circumstances where a proportionate disclosure is reasonably needed. We do not use this statement to describe unprovided processes or specific legal arrangements.

Your information

Security, retention and your choices

Security

Lantern & Lore takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We seek to handle information in a manner that is appropriate to the circumstances and the services involved. However, no method of transmission over the internet or method of storage is completely secure, so we cannot make an absolute guarantee of security. We avoid describing technical controls or certifications that have not been supplied.

Retention

Personal information may be retained for as long as reasonably needed for the purposes described in this policy, to address a request, or to meet applicable obligations. When information is no longer reasonably required, it may be handled appropriately in light of the circumstances. We do not state a fixed retention period or a particular deletion, anonymisation or archival process because those details have not been supplied.

Access, correction and privacy concerns

You may ask about access to, or correction of, personal information we hold about you, or raise a privacy concern using the privacy contact route below. Please provide enough detail to help us understand and identify your request, without including unnecessary personal information. We will consider the request in the context of the information available and applicable requirements. This policy does not promise a response timeframe where one has not been provided.

Privacy contact: [Insert privacy contact method]

Policy care

Policy updates and privacy questions

Changes to this policy

Lantern & Lore may update this Privacy Policy from time to time. The current version will be published on this page, and the last-updated field will be revised when date details are available. At present, the page shows “Last updated: [Insert date]” because no date has been supplied. We do not impose notice procedures or effective-date mechanics that have not been provided.

Privacy questions

If you have a question or concern about this policy or how personal information may be handled in connection with Lantern & Lore, please use the designated privacy contact route below. We welcome clear, service-oriented enquiries and ask that you include only the detail reasonably needed to explain your question.